A virus is not the only reason for a slow computer, so we start with a diagnosis. If there is malware, we remove it. If the computer is simply overloaded, we clean out what starts with it in the background. If the problem is the hardware, we tell you.
At the end you get a short explanation of what caused the problem, and what to do so it does not come back.
Four steps. At each one you know where your computer is and what is being done to it.
To the lab during opening hours, or a paid technician visit at home. Tell us what happened, even if you are not sure how to describe it.
We find the fault and explain it in plain words. You get a price before anything is touched.
We fix only what you approved. If another problem turns up, we stop and ask. turnaround time not set yet
We show you what was fixed and give you a written warranty on the work.
Not always. Sometimes it is an old disk, too little memory or programs that start with the computer. The diagnosis shows the cause, and that decides whether you need a cleanup or an upgrade.
Disconnect the computer from the internet and the network, do not pay, and bring it to us. Do not connect a backup drive to it.
If you want to try solving it yourself, these are the guides we wrote on the subject. Did not work out? We are here.
AI assistant, it can make mistakes. Before a step that deletes data, ask us first.