Data Transfer to a New Computer or Phone

You bought a new computer, and everything is on the old one. We move the files, photos and documents, and check with you that everything made it across before touching the old one.

If the old computer is going to be sold or recycled, we can wipe it securely.

What happens to your computer at the lab

Four steps. At each one you know where your computer is and what is being done to it.

  1. 1

    You bring it in, or we come to you

    To the lab during opening hours, or a paid technician visit at home. Tell us what happened, even if you are not sure how to describe it.

  2. 2

    Diagnosis and price

    We find the fault and explain it in plain words. You get a price before anything is touched.

  3. 3

    Repair and testing

    We fix only what you approved. If another problem turns up, we stop and ask. turnaround time not set yet

  4. 4

    Pickup with a warranty

    We show you what was fixed and give you a written warranty on the work.

Questions about data transfer to a new computer

What happens to the old computer?

It stays yours as it is. If you want, we can securely wipe it before you sell it or throw it away.