A clean Windows installation solves many problems that have built up over time. But before anything is erased, we need to know what to keep.
So we start by going over the files that matter to you, back them up, and only then install. At the end we install drivers and updates and put your files back. The temporary backup is deleted once your files are back with you.
Four steps. At each one you know where your computer is and what is being done to it.
To the lab during opening hours, or a paid technician visit at home. Tell us what happened, even if you are not sure how to describe it.
We find the fault and explain it in plain words. You get a price before anything is touched.
We fix only what you approved. If another problem turns up, we stop and ask. turnaround time not set yet
We show you what was fixed and give you a written warranty on the work.
Not if we back up first. Before the installation we check what needs to be kept and back it up. Once your files are back with you, the temporary backup is deleted.
It depends on the hardware. Windows 11 requires a supported processor and security chip (TPM). We check and tell you what is possible.
If you want to try solving it yourself, these are the guides we wrote on the subject. Did not work out? We are here.
AI assistant, it can make mistakes. Before a step that deletes data, ask us first.